Growing with you
As your business evolves, your technology needs will inevitably change. Our product range has been carefully developed to offer as much flexibility as possible. If there’s a change of circumstance in your organisation, we will work with you to find the best possible fit for your requirements, at any given time.
Our customers know that they can rely on us all day, every day. They work with Orchard knowing that they will benefit from market leading products backed by exceptional support; supplemented by our constant desire to improve and enhance our service.
You can be confident that Orchard will always be available to support you, keep you informed and make sure that our promises are being kept.
We assign Account Managers to each of our customers. Your own Account Manager will work with you to gain an understanding of your business needs and strategic requirements. They will also maintain regular contact to keep you updated with our product development plans and address any issues or concerns you may have – all with the aim of building a mutually rewarding working connection.
"I have always been very impressed with Orchard's commitment. They have a strong, effective User Group to which they give fantastic support. Their staff are committed and knowledgeable but with a sense of humour."
David Morris,
Head of Customer Services,
East Midlands Housing Association